Frequently asked questions
Plain answers, no fine print. If yours isn't here, email us — a human replies.
How does the free trial work?
14 days, full access. You add a card up front so there's nothing to set up later — but nothing is charged until the trial ends, and you can cancel any time before that.
Do I need an ERP to use oKooka?
No — oKooka is a full ERP on its own. Already on Business Central? Connect it under Integrations and choose exactly what syncs, in which direction. Coming from QuickBooks, NetSuite or spreadsheets? Import your data during setup and pick what comes across.
How does per-seat pricing work?
Explore includes 3 seats, then $12/user/mo; Grow includes 5, then $8/user/mo. Seats bill monthly — adjust licenses whenever your team changes and pay only for what you use.
Can I pay annually?
Yes. Pay the base plan for a year up front and save 20%. Seats stay monthly either way.
How do I cancel?
From your workspace settings, any time. No calls, no email chains.
What exactly is an artifact?
A drop-in tool — a dashboard, workflow, report or connector — you add from the catalog, or describe and have oKooka build around your data. New ones ship monthly.